Fresh Dialogue Facilitation Techniques For Hosts

By Gregory Cox


The method used to facilitated a discussion determines how well the guests express themselves and whether they will connect with the topic at hand. Excellent hosts have learnt the best dialogue facilitation techniques that make discussions fruitful and interesting. Here are some of these techniques and areas where they can be used effectively.

Become a traffic controller instead of behaving like a pilot. The pilot takes charge of the plane because he is the expert. A controller acts differently because his focus is ensuring that each plane finds its own place within the airport. Your role should be such that you direct the discussion and not acting like the main contributor. Allow people to express different points of view without allowing your opinion to override the discussion. It is not a one man show.

Set the rules or norms to be observed before beginning your discussion. A facilitator is in charge of maintaining order on any forum. This is the only way a sober discussion will happen. Set expectations like time, language, tone and how to capture the attention of a facilitator. Everyone will have to stick to these rules if the discussion is to be meaningful.

Pay attention to questions and not answers. It happens that you have an answer or opinion about the issue being discussed yet you are the facilitator. It means that you must focus on getting knowledge out of your panelists and not being the source of this knowledge. This ensures that you are engaged in genuine dialogue. If you contribute extensively, it will appear as though you were the guest.

Ask questions that are open ended and that will provoke a discussion. This makes your discussion conversational instead of question and answer or interrogation session. Incite the panelists to keep going using such phrases are How So, Tell Me More and What Followed, among others. This helps you avoid the one word answers that make discussions boring.

Construct a captivating conversations starter that will bring everyone on board into the same platform. Though there is the topic to be discussed, you do not jump straight into it. Find an easy discussion that will warm the floor and bring the minds of all participants into focus. The discussion can be general so that anyone can jump in in a fun and easy manner. Avoid topics that would be divisive or close out a section of the audience.

The discussion should feel like an invitation and not a situation where people are forced. This will be determined by the words you use. Words used should reflect an easy environment where participants can discuss and share openly. Facial expressions, subtle motions and eye contacts will tell you who is ready to take up the discussion. Find a tactic to tame the people who want to take over without putting them down.

Keep the dialogue relevant throughout the time you have set out. New ideas have the potential of derailing people. Though you must press people to talk, it must not be to the point of embarrassment. Allow people to redeem themselves instead of slapping them when they are pushed to the corner. Make the ending memorable and unique, ensuring that there is apparent consensus.




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